To the extent you can drop tangible Things into the mail for the client That's great and so the first thing we Like to drop is a basket of goodies from A basket company saying hey we're so Excited about working with you welcome On board and they're excited about that And then we also mail out a welcome box Which also kind of sets the expectation Gets them excited because it stands out Right in that first week they're getting Lots of communication they're getting Lots of touch points they're having a Great launch call and they're receiving Something physical in the mail I Encourage you on that gift basket piece Do it your investment of 75 to 100 out Of the gates is going to buy you Grace It's going to buy you time it's going to Buy you confidence they're with a good Company because in the most agencies Don't do something like this