Foreign Step allows you to split a workflow Journey into paths based on conditions Such as does the contact have a specific Tag or not is the current month December Has the contact replied to a message From this workflow or even did they Enter this workflow via workflow trigger Number one versus workflow trigger Number two This workflow for example kicks off when A contact clicks or trigger link and we Can see that the first step is an if Else that checks to see if the contact Already has a specific tag which in this Case is called offer redeemed If they don't have that tag yet they go Down that doesn't have the offer redeem Tagged path where they then receive an Approval email and if they do have the Tag already they go down has offer Redeemed tag path where they receive an Offer denied email Another powerful example is using the if Outs to split the journey based on which Workflow trigger bought them into the Workflow Let's say you have a workflow that sends A dentist an email after an appointment Asking the dentist how that appointment With the contact went and the email Contains a trigger link for each of the Possible outcomes such as showed and Bot No show and showed but didn't buy
This workflow would kick off when the Dentist clicks any one of those three Trigger links but we need to figure out Which trigger link the dentist clicked And we can do this with the if else step We can see that the if else has three Separate branches each relating to a Specific workflow trigger if no show was The link that the dentist clicked the Workflow will continue down the no-show Path If showed but didn't buy was clicked it Will continue down this showed but Didn't buy path And if it was showed and bought that was Clicked by the dentist the workflow Would continue down that corresponding Path In addition to the two examples we Covered you can create a Felts branches Based on time-based events contact Details email events custom values and More the ifelts event is a powerful way To build one word flow that can execute A number of objectives based on a Limitless variety of scenarios [Music] Thank you
